Where do we stand on comparables after ITAT ruling in CRM Services?
July 27, 2011
Sophie Ashley - TPW
The Delhi Tribunal, in the case of CRM Services, a call centre provider, has passed a relevant ruling for captive IT enabled or business process outsourcing (BPO) service providers.
The taxpayer is a subsidiary of Teleperformance USA. During assessment years 2004 to 2005 and 2006 to 2007, the subsidiary provided call centre services to its associated enterprises (AE).
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